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testimonials
 

A really positive experience. My 8 year old had been suffering a lot of headaches and scary visual disturbance.  Dr Bala was kind and attentive, listened to our concerns, talked us thoroughly through the likely diagnosis, and gave us an ongoing plan.

Mrs W, Mother of 8yr old with Migraine. Testimonials from Doctoralia


I would like to thank you very much for your assistance in ... condition. You were so very helpful. I appreciate the extra time you have spent on .../us.

Mr C, Father of 15yr old with Non-Epileptic Seizure Disorder.


It was very easy to get an appointment (within 48 hours) and more importantly I found very convenient the fact that Dr Bala agreed to see him on a Saturday afternoon.

 

He was extremely nice to my son, knowing even the name of the cartoon characters on his

t-shirt. I know that this might not sound important but it is when you want a 4y old boy to relax and feel comfortable with a stranger examining him and in a non-children friendly environment such an hospital ever is.

 

Tests confirmed his first assessment and we were explained step by step what was done at each test and the outcomes. My son felt as it was an adventure and despite of being for a quite a long time lying on a hospital bed and connected to a machine he didn’t feel scared at all. I had the opportunity to ask as many question as I wished and left the hospital totally reassured about my son’s health.


I would definitely recommend Dr Bala as a paediatrician and I will use his services again should I need it in the future.

Mrs C, Mother of 4yr old with heart murmur


Dr Bala is extremely knowledgeable. He is also extremely patient with excellent communication / people skills who puts time aside for us to ask him as many as we liked. He never rushes us and patiently answers the never ending supply of questions and worries. Not only does our daughter likes Dr Bala but she trusts him so we never have any upset, she never refuses to go when it is time for her appointment - on the contrary  she actually looks forward to seeing Dr Bala. Dr Bala has gone out of his way to be sensitive to our situation - he has made sure that we can always contact him. I was even able to contact him on holiday in case of emergency. As a result of this, as parents we have been able to be as relaxed as we possibly can be given our situation with our daughter.

Ms E, Mother of 4yr old with kidney problem (Nephrotic syndrome)


It was very frightening to witness our, perfectly healthy, 10 year old daughter having a seizure. Our daughter is a born worrier and we knew she was terrified of coming to see you. From the moment we walked in, your professional yet personal manor put us all at ease and you explained things to her on her level. You listened to her worries and answered all her questions helping to alleviate her fears. You had prepared for our appointment and printed information leaflets and website details, that we found invaluable. You offered advise on your suspected diagnosis and recommended a Sleep EEG to confirm, which you arranged for the following week. Our initial consultation lasted for nearly an hour and we left feeling reassured by your knowledge and grateful for your caring demeanour.


Our follow up consultation was of an equally high standard and all test results were explained fully, you were even happy to answer questions, via email, that we thought of at a later date. I thank you for the care, courtesy and professionalism that you extended to our family.

Mrs C, Mother of 10yr old with Rolandic Epilepsy


We were more than happy with your reassurance that there is no under lying issue with her hips and legs. We felt very reassured when we left the appointment as you gave us full details of what you would be looking for if she did have any problems with her hips. You also offered us the opportunity to have a scan which we felt isn't needed as your opinion you were 99% sure she was fine was assurance enough for us.

Ms C, Mother of a newborn baby with clicky hips


Thank you for looking after... so well; it has been a very worrying time for us but you made us feel so positive and confident. Your kindness and gentleness towards her was terrific and I know she felt so happy being looked after by you. We feel totally indebted to you.

Mrs & Mr D, Parents of 14yr old presenting with acute confusion


Thanks for constantly updating us through emails, phone calls and text messages. The communication with you has always been excellent.

Mr I, Father of 14yr old with cardiac arrhythmia